Support
Email hello@rideaustudio.ca. Include your device model and what happened. We reply within two business days.
Common questions
How do I cancel Plus?
Open Settings on your iPhone, tap your name, then Subscriptions, choose Cooking Scientist and tap Cancel.
I subscribed on another device. How do I restore it?
In the app, open Profile and tap Restore purchases. Use the same Apple ID.
Why do my hearts not refill?
One heart returns every 4 hours. Plus has unlimited hearts.
Are Snap calories exact?
No. They are estimates from a photo and can be off by 20 to 30 percent. You can adjust portions on the result.
How do I report a bad coach reply?
Tap Report under the reply and choose a reason.